This page details the support policy, extent of support, and response times.
Includes info about the types of training we offer for the calendar (in person? video conferences?) and pricing. This page is also linked from the footer.
Model for support content: https://joobi.co/support-policy.html
“The basic LiveWhale fee includes one day of on-site training from one of LiveWhale’s developers (though we do request reimbursement of airfare costs). Additional days may be scheduled if necessary; however, we have found that one day is sufficient for user training. Online demos and remote assistance can be provided if needed.”